Terms of service

Terms of Service

Overview
This website is operated by Oh So Stitched. Throughout the site, the terms “we”, “us” and “our” refer to Oh So Stitched. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service”).

1. Handmade Products
All items are handmade and made to order. Slight variations in color, texture, or size may occur and are part of the unique charm of handmade goods. By purchasing, you acknowledge and accept these natural variations.

2. Order Acceptance
We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, errors in product description or pricing, or if we are unable to fulfill the order.

3. Processing & Shipping
Processing times are 1–3 weeks. Shipping times vary depending on your location. For full details, please refer to our Shipping Policy.

4. Returns & Refunds
Due to the handmade nature of our items, we do not accept returns or offer refunds. If your item arrives damaged, you must contact us within 48 hours of delivery with photographic evidence.

5. Intellectual Property
All content on this website, including images, designs, and text, is the intellectual property of Oh So Stitched and may not be used or reproduced without permission.

6. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.

7. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of New South Wales, Australia.

8. Changes to Terms
We reserve the right to update or change these Terms of Service at any time. It is your responsibility to check this page periodically for updates.