Shipping policy

Processing Time
All items are handmade to order. Please allow 1–3 weeks for processing before your order is shipped. Each piece is crafted with care and attention to detail, and we appreciate your patience.

Shipping Origin
All orders are shipped from Sydney, Australia.

Shipping Times & Methods

Domestic (Australia): Estimated delivery is 2–8 business days after dispatch.

International: Delivery times vary depending on the destination and may take 2–4 weeks. Delays due to customs or local postal services are outside our control.

Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.

Tracking
All orders include tracking. You’ll receive a tracking number once your order has been dispatched.

Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.